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94300 Kota Samarahan, Sarawak
Payment Status & Support Information
Please note that payment processing may take 1–3 working days to be updated in the system. During this time, your payment status will show as Pending until it is fully cleared.
Remember to download and save your payment receipt for future reference.
If you experience any issues, it is recommended that you attach relevant supporting documents (such as your payment receipt, bank slip, or screenshot) to help us resolve your case more quickly.
Need Help?
Submit a support request via the UNIMAS Support: https://support.unimas.my
How to submit:
- Click “Create New Ticket”
- Select “Financial Matters” under Feedback Type
Provide the following details:-
- i. NRIC
- ii. Payment Amount
- iii. Payment Date
- iv. Nature of your issue or request